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Capability

Retention actions

The Bruno agents that master this capability, and what they can concretely do for you.

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How to use Retention actions with Bruno

1 catalog agent use this capability. The exact scope depends on connected tools and the permissions you grant.

  1. Describe the objective, context and expected outcome for retention actions.

  2. Satisfaction & loyalty agent analyzes accessible material and prepares a proposal.

  3. Check sources, adjust the proposal and approve it before any external action.

The agents that can do it

Each one knows your context and works with your tools.

Léo
Agent satisfaction / fidélisationPrepares surveys, retention plans and customer satisfaction actions.
In practice
Prepare a short satisfaction survey.Suggest a retention plan for these customers.Summarize satisfaction and alert signals.Turn this customer feedback into actions.

Common questions about Retention actions

Which Bruno agents use Retention actions?

This page currently lists Satisfaction & loyalty agent. The list evolves with the catalog and available connectors.

Does Bruno act without approval?

No. Agents prepare work from authorized context; you retain approval before messages and other external actions.

What do I need to get started?

A concrete objective, the relevant documents or tools, and criteria for assessing the result.

Related capabilities
Satisfaction surveysCustomer health summary